Excellent Service

I am writing to commend the excellent service I received from Andy Becker, an agent of Financial Strategies, Inc.

I have enjoyed working with this agent and would recommend them to others because:

July 6, 2006 I received a phone call at work at 2:00 in the afternoon from my husband who was also at work, telling me that a neighbor had called him telling him that our home was on fire and that the fire department was there. I work 40 minutes from my home so I called my daughter, Jennifer Gumbel, who at the time was working at Mutual Savings in Oskaloosa. She was only about 15 minutes from my home so she went to check it out for me as I drove frantically home. She called me and told me it was true…..our home was gone totally and several fire trucks were there containing the fire….my heart sank. As I drove down our driveway, I could see for myself, our home was a total loss….everything gone, nothing but rubble left. All my husband and I had left were the clothes we had worn that day.

We built a new home and were in by November. After settling with Shelter Insurance Company, a company we had for several years with our home and autos, our homeowners was cancelled, not surprisingly. We tried to obtain insurance on our own with no success and after recommendation from Janet Spencer, our loan officer of First State Bank, we spoke with Evans Realtors in Tonganoxie and they were able to find us a high risk company to insure our new home at a very high rate for what they said would probably be three years. One year was up a short time ago and we received a letter from them telling us we needed to insure for at least another year, maybe two…..and I figured that was it for two more years.

My daughter, Jennifer, of Mutual, emailed me at work a couple of weeks ago and told me she thought Mutual could probably give me a better rate on our autos and probably on our homeowners insurance. I reluctantly told her to go ahead and try the auto because no other company had ever been able to beat Shelter…..and of course I figured there was no way another company would be able to take on our homeowners insurance for at least another two more years.

She referred me to Andy Becker and he emailed me at work and I gave him my auto information from Shelter and he emailed me back and told me he thought he could beat that! We emailed information back and forth several times….he was never pushy, allowing me to work with him in my own time here at work. He asked for my phone number and gave me his and asked me if it was ok for me to talk with him while at work but at a time that would be convenient for me.  His approach was so fantastic, let me tell you! AND…after his quote…we didn’t hesitate a minute…..to change our auto over to him! He even worked with me on letting me know that the rates could be even better with copies of the defensive driving course we had taken with Shelter, and even better if we could have our homeowners with him also.

I explained to him that I didn’t think he would want to take on our homeowners because of the fire….and after explaining our situation….he said let me try! I didn’t think he could do it, but HE DID! I gave him permission to talk with my loan officer at First State Bank, Janet Spencer. She later emailed me and told me how Andy actually saved us $1,300 on our homeowners…..and this was not to mention including the savings on our auto!

I am here to tell you that I would recommend Andy to anyone……and I already have!

Thank you Mutual Savings for having such a great person on your team! And, most of all, thank you Andy!

Sonia Howard
McLouth, KS

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